Understanding Protected Pay Transaction Statuses
When you use Protected Pay, your transaction moves through several stages to keep both the Payor and Payee informed and protected.
Each status shows where the funds are in the process and who needs to take the next step.
Protected Pay transactions typically move from To Accept → Funded → Release Requested → Paid or Disputed.
These statuses ensure transparency at every stage.
Step-by-Step Status Definitions
| Status | What It Means | Next Action |
|---|---|---|
| To Accept | A Protected Pay has been submitted by the other party and is pending your acceptance. | If you are the Payor, review and accept the terms. If you are the Payee, accept the offer to begin. |
| Awaiting Acceptance | The Protected Pay you created is waiting for the other party’s review and acceptance. | No action required from you until the other party accepts. |
| Funding in Progress | Both sides have agreed to the terms. Funds are being securely withdrawn from the Payor’s bank. | No action required. Funds are on their way to Micro Escrow. |
| Funded | The funds are now securely held in Micro Escrow™. The Payee can begin work with confidence that funds are guaranteed. | Payee begins work or fulfills deliverables. |
| Release Requested | The Payee has completed the work and requested that funds be released. | Payor reviews the deliverables and approves (or disputes) the release. |
| Paid | The Payor approved the release. Funds have been transferred to the Payee’s Wallet. | Payee may now withdraw funds to their bank account. |
| Disputed | The Payor filed a dispute or did not respond to a Release Requested within 14 days, triggering an automatic dispute. | Both parties enter negotiation to resolve the issue. Once resolved, email support@liquidtrust.io to release funds per agreement. |
These clear, step-by-step statuses help both sides stay aligned.
As a Payor, you know your funds are secure until the work is approved.
As a Payee, you have confidence your payment is guaranteed once deliverables are completed.