Understanding Protected Pay Transaction Statuses
When you use Protected Pay (Micro Escrow™), your transaction moves through several distinct stages, providing transparency and security for both the Payor and the Payee. This guide explains what each status means and what action is required.
Protected Pay transactions move from Awaiting Acceptance (or To Accept) to Funded, then to Release Requested, and finally to Paid or Disputed. The status tells you precisely where the funds are and who needs to take the next action.
Step-by-Step Status Definitions
| Status | What It Means | Next Action |
| To Accept | A Protected Pay has been submitted by the other party and is pending your acceptance. | If you are the Payor, you need to accept the terms. If you are the Payee, you need to accept the offer. |
| Awaiting Acceptance | The Protected Pay you submitted to the other party is awaiting their review and acceptance. | No action needed by you. The other party must accept the terms to proceed. |
| Funding in Progress | Both the Payor and Payee have agreed to the terms. The funds are currently being pulled from the Payor's bank account. | No action needed by either party. Funds are securely on their way to the escrow account. |
| Funded | The funds are now securely waiting in the Protected Pay Micro Escrow™ account. The Payee can begin work knowing the funds are guaranteed. | Payee begins work. |
| Release Requested | The Payee has completed the described work and is requesting the release of funds from Micro Escrow™. | Payor must review the completed work and approve the release of the funds. |
| Paid | The Payor has confirmed the Payee's work is completed to satisfaction and has actively released the funds. The funds have now been transferred to the Payee's LiquidTrust Wallet. | Payee can now initiate a Withdrawal from their Wallet to their bank account. |
| Disputed | The Payor has actively filed a dispute, or the Payor has failed to respond to the Release Requested status within 14 days, triggering an automatic dispute. | Both parties need to enter negotiation and work together to find a resolution. Once resolved, contact support@liquidtrust.io to request release of funds as negotiated. |
These clear, step-by-step statuses build trust and transparency throughout the transaction. As a Payor, you know your funds are secure until the work is complete. As a Payee, you have the confidence that funds are guaranteed and ready to be released once you deliver the work.