What is my LiquidTrust Wallet?
When you get paid in LiquidTrust, your payment is deposited into your LiquidTrust Wallet until you decide to withdraw the funds to your bank account manually, or have Auto-Withdrawal set to On.
Frequently Asked Questions about the Wallet
What are my withdrawal options?
You can add multiple bank accounts in multiple currencies to your account, but one must be currently set as Default. When you click Withdraw, this is the bank account and currency at which you will receive the funds.
Can I split my withdrawal amongst separate accounts?
At this time, clicking Withdraw will empty the entire balance in your Wallet into a single account. If you receive multiple payments that need to be sent to separate accounts, you will need to change the Default payment method and withdraw the funds before the next payment is cleared to you.
Can I see how much I will receive in FX when I withdraw?
When you select a foreign currency as your default payment method, we will display the current value of your withdrawal in that currency, which is based on a rate we receive from our banking partners and which changes daily. The amount you see quoted in your currency is the amount you will receive in your bank.
How do I pay fees for my withdrawal in USD?
Posted fees are withdrawn from your account at the time you withdraw the rest of your balance. If your LiquidTrust Wallet says you have $150, and your chosen payment method results in a $5 fee, $145 will be sent to your bank. It is possible that downstream banks may assess their own fees before the total reaches your account and you receive less than expected. LiquidTrust has no control over which fees are assessed by any downstream banks. Fees from other banks can be avoided by withdrawing in a foreign currency or using a US bank account to receive the funds.
Why does the amount next to my recent withdrawal read as Pending on the Wallet page?
Once you choose to withdraw your funds, the funds may have a short holding period where you will see Pending next to the entry of the payout. Once the funds have been sent to the bank, this will change to Completed.
