Introduction to User Roles in LiquidTrust

User roles in LiquidTrust help organize and manage access permissions within your organization. This guide covers the two main administrative roles: Business Admin and Business Manager.

Business Admin Role

The Business Admin is the highest-level administrative role with complete control over the organization's LiquidTrust implementation.

Key Responsibilities:

  • Managing organization-wide settings and configurations
  • Creating and managing user accounts
  • Assigning roles to other users
  • Overseeing security settings and access controls
  • Managing billing details
  • Managing payment releases

Key Permissions:

  • Full access to all organization settings
  • User management capabilities
  • Complete control over role assignments
  • Access to billing and payment information
  • Full control of payments and release
  • Create approval policies

Business Manager Role

The Business Manager role is designed for users who are working with Payees and can approve that the work submitted matches what was requested. Managers will have more limited permissions than the Business Admin.

Key Responsibilities:

  • Managing day-to-day operations
  • Approving or rejecting transactions
  • Initiating Sent payments
  • Monitoring Trust Pay deliverables

Key Permissions:

  • Creating a payment to send or a payment request
  • Management of team-specific settings
  • Limited administrative functions

Role Comparison


Business Admin Business Manager
User Management Full access No access
Billing Management Full access No access
Security Settings Full access View only
Team Management Full access View only
Payment Approval Full access Conditional access
Payment Releases Full access No access

How to Assign Roles to an Existing User

As a Business Admin, you can assign roles to users in your organization. Here's how to do it:

  1. Navigate to Settings
  2. Select "Team Members" from the menu
  3. Find the user you want to assign a role to
  4. Click on the "Edit Role" button next to their name

  1. Select either Business Admin or Business Manager from the dropdown menu
  2. Click "Save" to confirm the role assignment

How to Assign Roles to a New Invited User

As a Business Admin, you can assign roles while inviting users in your organization. Here's how to do it:

  1. Navigate to Settings
  2. Select "Team Members" from the menu

  1. Invite a new user via email.
  2. Choose the role you want to assign to the user
  3. Select either Business Admin or Business Manager from the dropdown menu
  4. Click "Save" to confirm the role assignment

Important Notes:

  • Role changes take effect immediately
  • Users will receive an email notification when their role is changed
  • Only Business Admins can assign or modify user roles
  • You may not modify your own role
  • Users who completed account creation prior to this feature implementation will remain Admin until otherwise changed
  • Consider documenting role changes in your organization's change management system

Best Practices

  • Limit the number of Business Admin roles to maintain security
  • Regularly review role assignments
  • Document any changes to role assignments
  • Follow the principle of least privilege when assigning roles

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